FAQs: Cookies, Mindful Regard, Rx, and What About Cindy?

You’ve sent me a lot of questions lately—thank you! Many were about my medications, which surprised me. That’s the answer that required vulnerability, because I incorrectly think of myself as ...
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A Do-Over With Roxie

Roxie almost bit Ken. It happened because: Roxie got afraid when… Ken made a sudden movement with his hand, because… I failed to give Ken instructions on how to interact ...
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Love Me a Good Do-Over, part 2

Ten years after the leadership debacle with Cindy, I got the opportunity for a do-over. I was no longer working for McDonald’s headquarters outside Chicago. I was a freelance learning ...
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