Not happy?
I want you to be happy with your purchase. If you’re not, whatever the reason, within 30 days of purchase please email [email protected] and let me know what’s wrong. Then we can work together to figure out how to make it right.
For example, maybe a book you ordered was damaged in shipping. I’ll send you a replacement. Or maybe after you saw the book, you didn’t like it. You’ll return it for a full refund. To be eligible for a refund, your book must be unused and in the same condition that you received it. Send returns to: Poppyseed House, 900 Adams Crossing, Suite 7502, Cincinnati, OH 45202. I wish I could cover the cost of return shipping but I can’t. My profit on each book is about a buck and that’s not enough for a generous shipping policy.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company. There is often a processing delay before a refund is posted.
If you’ve done all of this and you still have not yet received your refund, please email [email protected].
Getting happy
Someone I loved said, “as long as we keep loving each other and telling each other the truth, we’re going to be alright.” Let’s use that as our guide for refunds, exchanges, or any other issues. If in doubt, please reach out.